FAQ’s

Your Questions, Answered – Everything You Need to Know About Disklok

Disklok is a high-security steering wheel lock designed to prevent vehicle theft by physically immobilizing the wheel. It fully encloses the steering wheel and spins freely, making it extremely difficult for thieves to remove or cut through.

There are two sizes:

  • Small: 35–38.9 cm steering wheels

  • Medium: 39–44 cm

You’ll need to measure your steering wheel to choose the correct size. Disklok also has a size guide to help here.

Most cars are compatible, as long as you choose the correct size. Cars with very thick or shaped steering wheels (like some sports or aftermarket wheels) may not fit as easily — always check measurements.

Yes — it takes about 10–20 seconds to fit or remove once you’re used to it. It comes with 3 keys and a carry/storage case for convenience.

Not if used correctly. Disklok includes protective padding to prevent scratches or pressure marks. Just ensure it’s the right size and don’t overtighten it.

  • Only if you’ve kept the unique key code provided with the lock.

  • Without the code, a locksmith or Disklok’s customer support may help — but proof of ownership will be required.

  • Double-check that you’ve ordered the correct size (Small, Medium, or Large).

  • If it feels too tight or loose, refer to the Disklok sizing guide.

  • Some steering wheels with unusual shapes or paddle shifters may affect the fit.

Yes — that’s actually part of the design. The Disklok should freely spin when locked. This prevents thieves from getting leverage on the steering wheel.

  • Ensure the Disklok is fully closed.

  • Do not force the key — it can bend or snap.

  • Check for dirt or debris inside the keyhole.

  • Try your spare key to see if the issue is with the key or the lock itself.

We aim to dispatch orders within 1 working day.

  • UK Mainland: Typically arrives in 1–3 working days.

  • International: Shipping times vary by destination, usually 5–10 working days.

  • UK shipping is often free or charged at a flat rate (check at checkout).

  • International shipping rates are calculated at checkout based on location and weight.

Yes — we ship to many countries worldwide.
Customs duties and local taxes may apply and are the responsibility of the recipient.

If your order hasn’t been dispatched yet, we may be able to change the address.
Contact us as soon as possible with your order number and new address.

We accept major credit and debit cards including Visa, MasterCard, American Express, and Discover. We also support payments via PayPal and Apple Pay for your convenience.

Currently, we only accept one payment method per order. If you wish to use a different payment option, please place a separate order.

At this time, we do not offer installment payment plans or financing. Payment must be made in full at the time of purchase.

Yes, a confirmation email with your payment receipt and order details will be sent to your registered email address immediately after your purchase.

We accept returns within 30 days of purchase. The product must be unused, in its original packaging, and in resalable condition.

To start a return, please contact our customer support team with your order number and reason for the return. We will guide you through the return process.

Return shipping costs are the responsibility of the customer unless the product is defective or we made an error with your order.

Once we receive the returned item and verify its condition, refunds or exchanges are typically processed within 7-10 business days.

Still have a question?

Please contact us for more information.

Contact us